Policies
These policies apply to the golf courses in Colombia that we have, please know them well and abide by them, for your benefit and that of the other players.
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By completing the payment and booking this golf activity, the Client agrees to all applicable policies and requirements published here:
Dress code policies:
To play golf or enter the golf course, whether as a player or as a companion, all guests must wear approved golf attire at all times.
Permitted attire includes:
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Long or short golf trousers at or below knee length
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Golf-style shorts with four pockets
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Collared shirts or polo shirts
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Fully enclosed golf or athletic shoes
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Skirts for women at knee length or longer
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The following items are strictly prohibited:
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Sleeveless shirts or tank tops
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Crop tops or midriff-baring tops
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Soccer, beach, or swim shorts
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Jeans or denim of any kind
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Tight or elastic fitness-style pants
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Bodysuits or gym clothing
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Cargo pants or cargo shorts
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Leggings
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Sandals, flip-flops, boots, high heels, Crocs®, or similar footwear
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Compliance with this dress code is mandatory and strictly enforced by the golf club.
Failure to comply may result in denied access to the golf course, and no refund, credit, or rescheduling will be provided in such cases.
The Company shall not be held responsible for denied entry, forfeited tee times, or any related losses due to dress code non-compliance.
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Behavior: Within the golf club the behavior must be appropriate for a family social club, liquor in moderation and without the use of hallucinogenic substances, the club reserves the right to remove people who do not meet these parameters with no refund. ​
Return policy: Only in the event of a thunderstorm the game is suspended, normally you wait a few minutes and the game returns to normal. If the player could not play more than 9 holes we have RAINCHECK, he can reschedule the day of golf, the only extra value to pay would be the caddie and transportation service, if this service was contracted. Players will be able to reschedule their game day for free with 2 days left to play.
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Transportation Policy: A USD $10 waiting fee per vehicle applies after 15 minutes. After 30 minutes, the vehicle will depart with no refund. The same policy applies to return transportation and voluntary withdrawal from the activity.
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Cancellation policies:
4 days before the day of your reservation, 90% of your money will be refunded.
3 days before your reservation, a 70% refund will be made.
2 days or less, your money will not be refunded, however you can, at no cost, reschedule a new game day in the next 30 calendar days or you can also endorse your payment to another player, at no additional cost.
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Tee Time Disclaimer: Tee times are subject to golf club operations, weather conditions, events, and management decisions. Our company is not responsible for delays, changes, or cancellations imposed by the golf club. Assistance with rescheduling or potential refunds will be provided when possible, subject to the golf club’s policies and final approval.
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Golf Club Rental Notice: Rental clubs are good-quality and suitable for play, but not new or latest-generation models. Brands and sets are subject to availability and cannot be guaranteed.
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Client Liability & Indemnification Policy
The Client acknowledges and understands that the game of golf involves inherent risks and the potential to cause damage or injury to third parties, property, or facilities.
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The Client expressly agrees that any and all damages, injuries, losses, or harm caused to third parties — including but not limited to persons, vehicles, buildings, course facilities, or private/public property — resulting from the Client’s participation in golf activities shall be the sole and exclusive responsibility of the Client.
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This responsibility applies from the moment the Client arrives at the golf course, driving range, or club facilities, as well as during any transportation service provided by the Company from the hotel pickup point to the golf venue and back.
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The Client assumes full (100%) civil, criminal, and legal liability for any damage caused by their actions, omissions, negligence, lack of skill, recklessness, or improper use of golf equipment, including but not limited to golf balls, clubs, carts, or personal equipment.
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The Client expressly releases the Company, its owners, directors, employees, guides, drivers, agents, partners, contractors, and affiliates from any liability, claims, demands, lawsuits, or compensation requests arising from such third-party damages.
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The Client further agrees to indemnify, defend, and hold harmless the Company from any claims, liabilities, damages, costs, penalties, or legal fees (including attorney’s fees) arising directly or indirectly from the Client’s conduct during the golf activity or related transportation.
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Liability Waiver, Assumption of Risk & Transportation Disclaimer
The Client expressly acknowledges that participation in golf activities and related transportation involves inherent risks, including but not limited to traffic incidents, falls, accidental impacts, equipment-related accidents, actions of third parties, or unforeseen events.
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The Client voluntarily assumes all risks associated with the golf experience, including any accident, injury, illness, loss, or harm that may occur from the moment of hotel pickup or meeting point, during transportation to and from the golf course, upon arrival at the golf facilities, and throughout participation in the game of golf.
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The Client agrees that the Company shall not be held responsible or liable for any incident, accident, or event occurring during transportation or the golf activity itself, nor for any temporary, partial, or permanent injury, disability, or physical condition arising therefrom, regardless of severity.
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This waiver and release of liability applies to all transportation services, whether provided directly by the Company or by third-party drivers, vehicles, or transportation partners.
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The Client hereby releases, waives, discharges, and holds harmless the Company, its owners, directors, employees, guides, drivers, agents, transportation providers, partners, contractors, and affiliates from any and all claims, demands, damages, losses, liabilities, or legal actions arising from personal injury, bodily harm, or medical conditions suffered during transportation or participation in the golf activity.
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The Client further agrees to indemnify, defend, and hold harmless the Company from any claims, costs, damages, penalties, or legal expenses (including attorney’s fees) arising from the Client’s participation in the golf activity or related transportation.

